STRNG Privacy Policy
Last Updated: September 1, 2026
R AND H EMPIRE, INC. doing business as STRNG (“STRNG,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, submit information through our forms, communicate with us, or use our services.
1. Information We Collect
Depending on how you interact with STRNG, we may collect information such as:
Name
Email address
Mobile phone number
Contact information
Account or profile information
Information you voluntarily provide through forms, questionnaires, applications, surveys, or consultations
Information related to your fitness, wellness, goals, preferences, or use of STRNG services
Transaction and purchase information
Communications between you and STRNG
Website usage, device, browser, IP address, and analytics information
Marketing and communication preferences
We may also collect information automatically through cookies, pixels, analytics technologies, and similar tools when you use our website.
2. How We Use Information
We may use personal information to:
Provide and improve STRNG products and services
Respond to inquiries and requests
Schedule and manage appointments or consultations
Provide coaching, fitness, wellness, and related services
Process transactions
Manage customer accounts and relationships
Send service-related communications
Send SMS/MMS communications when you have opted in
Send marketing or promotional communications where permitted by law and with appropriate consent
Personalize our services and customer experience
Analyze website and service performance
Prevent fraud, abuse, or security incidents
Comply with legal and regulatory requirements
3. SMS and Mobile Information
If you provide your mobile phone number and affirmatively opt in to receive text messages from STRNG, we may use your number to send communications related to the specific messaging program for which you provided consent.
Depending on your opt-in, these messages may include appointment or consultation reminders, scheduling information, account or service updates, requested information, follow-up communications, coaching-related communications, and promotional or marketing communications.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared, sold, rented, or otherwise provided to any third parties or affiliates for their marketing or promotional purposes.
SMS consent is specific to the STRNG messaging program for which the individual opted in and is not transferable to another business, affiliate, or unrelated messaging program.
4. How We Disclose Information
We may disclose personal information to service providers and contractors that perform legitimate business functions on our behalf, including providers that assist with:
Website hosting
Customer relationship management
Payment processing
Scheduling
Communications
SMS delivery
Email delivery
Analytics
Customer support
Data storage and security
These providers may access information only as reasonably necessary to perform services on our behalf and are not authorized by STRNG to use mobile opt-in information or messaging consent for their own marketing or promotional purposes.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of STRNG, our users, or others.
We may disclose certain business information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable law.
Notwithstanding anything else in this Privacy Policy, mobile phone numbers, SMS opt-in data, and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
5. Cookies and Analytics
STRNG may use cookies and similar technologies to operate our website, understand how visitors use our services, improve performance, and measure marketing effectiveness.
Your browser may allow you to block or delete cookies. Certain website features may not function properly if cookies are disabled.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
8. Your Choices
You may choose not to provide certain personal information, although doing so may limit your ability to use certain STRNG services.
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
You may withdraw consent to SMS/MMS communications at any time by replying STOP to a STRNG text message.
Withdrawing consent to marketing communications does not affect your ability to purchase or use STRNG services.
9. Children's Privacy
STRNG services are not intended to knowingly collect personal information from children in violation of applicable law. If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services. This Privacy Policy does not govern the privacy practices of those third parties.
We encourage you to review their privacy policies before providing them with personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, practices, technologies, or legal requirements.
Any updated policy will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us using the contact information below.
Email: [email protected]
R AND H EMPIRE, INC. d/b/a STRNG